How One Team Turned an App Launch Into a Magnet for High-End Clients

Ricardo Rodriguez & Associates leveraged Luxury Presence technology to prove innovation is the ultimate differentiator in high-end real estate.

Screenshots of Ricardo Rodriguez's white-label app
  • 11.8k

    app actions in the first 6 months

  • 55%

    more organic website leads in month one

  • 264

    app downloads in the first 7 months

β€œThe app is an extraordinary tool, not just for working with your existing clients, but as a powerful lead generation opportunity. The app launch created a unique platform for a strategic marketing campaign, opening the door to entirely new audiences and potential new clients.”

β€” Ricardo Rodriguez, principal of Coldwell Banker’s #1 large team in New England

Headshot of Ricardo Rodriguez with five stars under his name

The challenge

For Ricardo Rodriguez, innovation isn’t a trend β€” it’s a trademark. As one of the first real estate professionals in his market to launch a website and an early adopter of social media and video marketing, he leveraged these technologies long before they became industry standards.

But modern technology isn’t just about efficiency. It’s essential in the high-stakes world of luxury and new construction real estate in Boston. β€œWe work with an exceptionally sophisticated clientele,” Rodriguez explains. β€œInnovation isn’t optional; it’s paramount.”

Rodriguez was looking for a seamless way to integrate artificial intelligence in his business β€” and to tell that story with impact. β€œAs soon as I learned Luxury Presence offered a branded app, I said, β€˜Let’s do it,’” he recalled. β€œIt made perfect sense and aligned completely with the direction we’re heading, especially when it comes to AI technology.”

The strategy

After working with Luxury Presence to create a white-labeled version of our Presence Copilot app, Rodriguez’s team formulated a unique, on-brand rollout of the app to both clients and prospects through digital campaigns, print ads, featured press stories, targeted email marketing, and personal outreach.

Luxury Presence’s design and social teams worked closely on the launch, supporting the creation of a high-impact this Instagram Reel.

β€œThis wasn’t a soft launch; we were all in,’” said Bethany Eddy, Ricardo Rodriguez & Associates’ chief of staff.

Their most creative move? The team created gift boxes containing miniature Birkin bags and a QR code invitation to download the new app.

β€œIt’s the idea that big things come in small packages… the power and the innovation packed into this app, all in the palm of your hands,” explained Rodriguez. β€œOpening the box feels like an experience. It’s unexpected, polished, and refined β€” just like the app.”

A graph on a gold background showing organic website leads on Ricardo Rodriguez & Associates' real estate website over the first few months of 2025
A graph on a gold background showing website traffic on Ricardo Rodriguez & Associates' real estate website over the first few months of 2025

The impact

In less than seven months, the app garnered more than 11,800 actions and 264 downloads, including a 31% spike the first week. The buzz carried over to other digital assets: Website traffic jumped more than 50% in three months, and organic leads rose 55% from February to March.

Rodriguez continues to use the mini Birkin bags as a unique business development too, often bringing them to meetings with high-profile prospects and developers.

β€œWe are getting inquiries from people outside our immediate network, people who are intrigued because we’re doing something they haven’t seen before,” Rodriguez said. β€œIt’s a powerful lead generation opportunity: a bold, creative campaign that draws in fresh eyes and potential new clients.”

Reinforcing expertise

The marketing campaign also subtly showcases the innovative strategies the team uses to position their listings in front of the right buyers, a critical edge in today’s shifting market.

β€œIt’s a clear reflection of how we approach property marketing,” Eddy noted, β€œcreative, strategic and driven by high-impact multimedia campaigns.”

β€œWe’ve received incredibly positive feedback from clients and industry peers who consistently highlight how innovative our approach is,” said Rodriguez. β€œThat’s exactly why we leaned into our partnership with Luxury Presence. There was a clear alignment in mindset when it comes to pushing boundaries with cutting-edge technology.”

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