Frequently Asked Questions

• Can Luxury Presence integrate with my CRM?

  Yes, Luxury Presence has direct integrations with some of our clients’ favorite CRMs (Follow Up Boss, Sendgrid, MoxiWorks, Compass CRM, and Christie’s Pl@tform). Also, we have an integration with Zapier. Zapier is an app-to-app connector, so we can send your Luxury Presence website leads to over 3,000 different CRMs and platforms.

• Can I add a pop up to my website?

  Yes, Luxury Presence now has a feature where you can build your own pop up modal. This will help convert more visitors on your website into leads.

• Can I edit my SEO information on the website?

  You can manage your SEO photos, titles, and descriptions on each page of your website. 

• Does Luxury Presence integrate with Instagram?

  Yes, absolutely. You can add a component to your website that pulls in your most recent Instagram posts. We have multiple component designs that you can choose from. 

• Will I be able to make edits to my website myself?

  Yes, Luxury Presence has a user-friendly, intuitive platform, Presence™, that you can use to make edits to every page of your website. You can easily add new pages to your website or edit existing pages.

• Does Luxury Presence integrate with my MLS?

  Luxury Presence can integrate with your local MLS and automatically import and sync your listings with the MLS data feed. Please keep in mind that every MLS has its own unique set of requirements that we follow. Please contact us with any questions about your specific MLS. 

• Will I be able to edit my listings from the MLS?

  Yes, you will be able to manage your listings from the MLS sync. You can unsync a listing, so the content is managed on your Luxury Presence dashboard. You can also let the listing sync with the MLS and edit certain content, such as the listing description and the listing images. Please contact us for more information about your specific MLS sync. 

• Can I display listings that are not my listings but are on my MLS?

  Luxury Presence has an MLS Search Tool that will allow your website visitors to create saved searches and receive listing alert notifications via email.

• Can I see how many people are viewing my listings?

  Luxury Presence has a reporting page on your dashboard that you can use to view your website’s analytics. You can easily see how many people are visiting your website and at what time of day. You also can see page views, device data and traffic channels. 

• Can someone help me with my website setup and maintenance?

  You will have a dedicated Implementation Manager to guide you through the website build journey. After your website is live, Luxury Presence has a team of dedicated professionals to assist you with your website. Depending on your plan, you may also have a dedicated account manager to work with on your SEO and marketing. 

• I’m not tech savvy, will Luxury Presence help me manage my website?

  The Luxury Presence dashboard is easy to use and intuitive. However, if you need assistance, our support team is able to assist you with everything from adding a new agent to changing your website fonts.

• How can I ensure my website is unique to my brand?

  Luxury Presence has several designs that have their own set of components that can be arranged in countless different ways. Each component can be personalized with your content. Furthermore, the Luxury Presence team is consistently releasing *new* components that you can add to your website. No two websites are the same!

• Do I need to purchase an SSL certificate?

  We host our clients’ websites and will add an SSL certificate to the website. You will not need to purchase your own.

• Can I use my own domain name?

  Absolutely. Luxury Presence clients manage their own domain names (i.e. janeagent.com) and we will launch the website on your behalf on that domain name.

• What does a Luxury Presence website cost?

  Our cost works on a sliding scale, starting at $500 for setup and launch that goes up to $6,000 depending on which aspects of our platform you are looking to utilize.