As we celebrate National Customer Service Week, it’s the perfect time to recognize the hard work and dedication of our client-facing teams, who work tirelessly to ensure everything runs smoothly at Luxury Presence.
We know that a dependable support system is critical for real estate professionals — it can mean the difference between seizing opportunities and missing out. Whether you’re troubleshooting a technical issue, need assistance with marketing strategies, or have questions about your website, our team is always ready to help. This week, we want to highlight the impact they’ve had, as shared by agents like you.
Spotlighting reviews of our team for Customer Service Week
The following are comments left by happy clients (and these are just from the first ten days of October).
“I was very happy with Mick of Luxury Presence. We worked on my website for about four weeks, tweaking it where necessary. He communicated very effectively with me and took onboard my concerns. Would highly recommend Mick!”
“Job well done! Pleased with the process end to end.”
“Madelene was very patient with me and my questions and offered great suggestions to help enhance my site with examples and masterminding through every step of the way.”
“Was a fast and seamless experience.”
“Stella was persistent, patient, and…an amazing designer!!!”
“Hannah and the team at Luxury Presence have been fantastic. They’ve accommodated my needs, which have changed as time continues, and have stayed consistent with me on follow-up communications even though I can’t always get them the info in time due to other ongoing business. The site they built is top notch and looking forward to seeing how it brings leads into my business and using it as a listing tool for future sellers.”
“I was not very available during this time and my contact/project manager took the initiative and put together a great draft website. We then reviewed together. I was very happy with the result. Thank you.”
“I am incredibly satisfied with Luxury Presence and the work you did on my website. Your attention to detail and impeccable follow-up throughout the entire process made the experience seamless. The website you built is not only professional but also beautifully designed, with an eye-catching layout that truly elevates my brand. Your team is very responsive and attentive to my needs.”
“Very happy with the launch of our new website; it displays our style and who we are as agents. Professional looking with a quality of a fully customized website. Working with Jena is a great experience and would recommend her to others.”
“My experience was fantastic. Working with Gwynn was extremely helpful and the website is beautiful, easy to use with all the information I wanted. Thank you!”
“Hannah has been fantastic all the way!
“My office spoke highly of [Luxury Presence] and that is why I went with them. It has been a real pleasure working with the staff. They were always helpful and were always there to coach me through all the steps. All my questions were answered completely and on a timely basis. I highly recommend them.”
“Isabel has been an absolute pleasure to work with during onboarding and getting my website set up and live. Customer service across the board has been stellar. I love my website and appreciate all the insight and help Isabel provided.”
“Savannah was very professional, kind, a good listener, and very accommodating.”
“Everyone has been very communicative, they do what they say they are going to do and all with a friendly email or phone call or Zoom call. Thank you!”
“Jena from Luxury Presence is absolutely the best onboarding specialist we have ever worked with! She is amazing, patient and has the understanding to make the entire process seamless. I will recommend Jena to all of my contacts! She improved our site by 1,000% by making everything now feel like a true, “Luxury Presence.” Many thanks!!”
“Prompt, great delivery, communication is great. Overall Luxury Presence listens well and follows clients’ timeline.”
“It was a real pleasure working with Samantha on our new team website! She was patient and efficient at all times!”
“Could not be more impressed with the Luxury Presence team. Excellent and thorough approach, design options, and customer service. As a business owner who is very ‘hands on’ with a strong vision, they kept pace with my (many) requests and addressed each and every concern flawlessly. Highly recommend.”
“We had multiple additions and alterations we needed to conduct on our website and Chrissy was an absolute rockstar! She was so thorough, made suggestions, provided samples, and the turnaround time was lightning fast. Chrissy has been, by far, the best person I have worked with and will be requesting her in the future. Thank you for hiring a rockstar!”
What can our customer service team do for you?
National Customer Service Week reminds us how valuable great support is to the success of real estate agents. Our team not only delivers solutions but also builds relationships that empower agents to focus on what they do best: serve their clients.
We’re proud to celebrate their hard work and dedication, knowing that their contributions help you achieve your goals and keep your business thriving. Here’s to another year of exceptional service and collaboration!
Luxury Presence can elevate your marketing strategy
Learn how we can help take your real estate business to the next level. Schedule a time to speak with one of our branding experts today.
