Every service organization has a story it tells itself about what's working and what isn't. The only way to know if that story is true is to go talk to clients. When I joined Luxury Presence, that was my first move.
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Brittany Crawford is the Senior Director of Client Experience at Luxury Presence, where she leads initiatives focused on client success, service strategy, and long-term partnerships across the company’s network of real estate agents and brokerages. With a background in client strategy and relationship management, Crawford specializes in developing scalable processes and experiences that help clients maximize the value of their marketing and technology investments.
Published by Brittany Crawford
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